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Top Rated Scripts | PHP | Scripts & Programs | Customer Support

Results 1-20 of 99
Webcam Video Live Support
posted byntminLive Support
PHP Video Live Support edition can be used for installing a video live support solution for unlimited departments and moderators. Video Messenger Web Application + private 2 way video chat + multiple simultaneous private chats + as you type preview + public department video and chat + user thumbnail, status in list + usage scenario toggles (messenger, support, private show...) + private show request + private session control for PPV integrations + p2p groups support + 100% web based for clients
(3 ratings)
Reviews0
PriceFree
Views1422
eTicket
eTicket is an electronic support ticket system for PHP, that can receive tickets via email (pop3 or pipe) and a web-based form, as well as manage them using a web interface, with many new features and bug fixes.
(771 ratings)
Reviews0
PriceFree
Views19674
Acorn Aid - The powerful yet clean and simple service desk with no limitations and no cost
An easy to use, feature-rich help desk system compatible with desktop and mobile devices. Guests and registered users can browse a knowledge base and submit tickets via custom web forms or email. Staff can be assigned roles and can manage tickets within selected groups. Setup and customization are easy with an installation wizard and a step by step guide. Features include unlimited tickets, IMAP/POP email integration, user registration and/or guest access, ticket history, custom groups and priorities, customisable form, knowledge base, custom email notifications, unlimited staff, staff permissions, staff to group assignment, automatic ticket assignment, dashboard, real-time tickets, search and filter tickets, canned replies, bulk edit tickets, rich text formatting, private notes, ticket rating, time spent, reporting, service level agreements (SLAs), multi-language support, time zone support, file attachments, anti-spam filter, responsive design, css styling and many more
(186 ratings)
Reviews15
PriceFree
Views5598
@1 Helpdesk XP PHP
posted bymailinHelp Desk
An intelligent web-based helpdesk system. It adopts a more effective ticket sorting/ranking method besides the new "closed ticket" feature. It supports quotation boxes, image icons in messages, quote of the day, flagging, search, multiple administrators, ticket categories, automatic reminder to customers to read messages etc. You can even tell if your customers have read your replies.
(15 ratings)
Reviews0
Price 49.95
Views8253
Maian Support
posted bydavidinHelp Desk
Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge. Maian Support is a feature packed ticket system.
(9 ratings)
Reviews0
PriceFree
Views13317
PHP Live Chat (PHP, WordPress, Joomla, Drupal,...)
PHP & MySQL based real-time chat for any website. Without monthly fees! Works with any website – static, PHP, WordPress, Joomla, Drupal, OpenCart (any website with PHP & MySQL back-end)! Easy installation Compatible even with IE8! Works with any PHP 5 & MySQL website Multiple operators and guests chatting Clean and modern look High quality set of avatar images Chat box with high quality emoticons set Initial „welcome” message after guest logs in Operator knows which page the guest is currently visiting! Message views auto-updating their relative delivery time Sound notifications (10 predefined sounds to choose from) Contact form fallback Conversations history with filtering Widget colors and texts/language customization Unlimited usage — no monthly fees Free support forum
(3 ratings)
Reviews0
PriceUSD 20.00
Views1813
DoChatter
DoChatter live support software empowers you to track and chat with your guests as they browse your website in realtime. Advanced support for multiple operators means that you always know which operator answered a chat request and who else contributed to the discussion. Advanced support for multiple departments lets you split your website into sections and then assign operators to those sections based upon their unique skill sets with a built-in personnel roster. Access a wealth of information about your guests: including referrer, time on site, pages browsed and for how long, previous chat activity and time since last visit. Automatically invite your guests to chat based upon number of webpages browsed, total time spent on site, number of chats held in the past or autoinvite at random. Instant messenger-like chat updates in realtime, lets you switch between guests from a single interface and alerts you of new messages that you haven't yet read. Access full chat logs from your archive.
(28 ratings)
Reviews1
PriceFree
Views4325
Trellis Desk
Trellis Desk is a user-friendly, clean, but powerful help desk system. It has many features, including custom department / profile fields, rich text editor support, ACP permissions, department permissions, escalation control, RSS feeds, statistics, advanced logging, email piping, guest ticketing, canned replies, custom pages, API / module support and much more. Knowledge Base categories and departments make it easier to find content. Email piping allows support / ticket management all through email. You can also use the skin and language manager, to customize the look & feel of Trellis Desk to fit your website.
(79 ratings)
Reviews1
PriceFree
Views29841
iScripts SupportDesk - Web based helpdesk software
posted byajiabsinHelp Desk
iScripts SupportDesk is a powerful, unique help desk software with integrated live chat, remote desktop and knowledge base. This open source software is a perfect solution for customer support of web sites and enterprise technical support. It allows users to submit trouble tickets by email, live chat or web form. The main features include: *Integrated Live Chat to talk to your clients in real time. *Integrated remote desk to view and or control your clients desktop to immediately troubleshoot issues. This unique feature works without any third party service or download. *Email Piping: Create/Modify tickets based on customer emails automatically *Feature-packed admin and staff section *Flexible Knowledgebase *AJAX powered user interface *Advanced ticket Rule wizard *IMAP/POP3 support *Downloads : Share with your clients common files such as manuals etc in the download section. *Multiple skins to match your web design *Private Messages *unlimited Departments
(30 ratings)
Reviews0
PriceUSD 147.00
Views23936
osTicket STS
posted byenhanceinHelp Desk
osTicket can manage emails from an perl gateway via aliases, pop3 with crontab login, or manual pop3 login when admin is accessed. Users will received an autoresponce when they send emails or see ticket created info if using web-based form mail. They can also view ticket status online using their email/ticket# to login. Alot of built in security features and more.
(2772 ratings)
Reviews3
PriceFree
Views18193
Green Desktiny - Customer Support Helpdesk
Green Desktiny is a web based helpdesk software that professionally designed for your daily customer support. New version 2.3.2 has come with many added features and enhancements. Browsing tickets are now provide many filter options, Quick Filter, Multi Quick Reply (with predefined reply), Flag, Close, Lock, Move Department, Merge Tickets, Purge Attachments and Move Trash. All these actions available inside this Tickets Browse with better AJAX capability. Handling your customers tickets are now so much easier and faster. The Knowledgebase now provide keywords that can be used to give suggestions when customer is about submitting a ticket. You may use the simple CMS to provide News, Headline Text and Right Menu inside this helpdesk. Staff can add their own tasks or add Internal News for others who use the helpdesk.
(15 ratings)
Reviews3
PriceUSD 89.00
Views9566
Hot Open Tickets
HOT is a user-friendly helpdesk/trouble-ticket system written using PHP and MySQL. It is very powerful, easy to administer, quick to configure and is designed using CSS and compliant code to allow for easy theme changes.
(18 ratings)
Reviews0
PriceFree
Views24266
swDesk - Online Support System
posted byswdeskinHelp Desk
The swDesk Online Help Desk software is an innovative ticket system designed to manage customer requests with greater efficiency and accuracy. An advanced Customer Relationship Management (CRM) application with a wide range of features, swDesk ensures that your company delivers the highest level of customer service and support. Features include a powerful knowledge base, unlimited number of tickets and departments allowed, support for attachments, fully customizable web interface and/or email interface, detailed reports and statistics, performance tracking, support for multiple languages, advanced permission settings and more. Additional features include a canned responses tool, tasks manager, reminders, and private messaging. Built on a solid PHP & MySQL platform, swDesk is also an open source application. This is a high end, yet affordable, Help Desk Ticket System that enables your company to provide quality customer service while supporting a high volume of requests.
(6 ratings)
Reviews0
PriceUSD 99.00
Views4545
WSS Help Desk - Powerful Web 2.0 HelpDesk & IT Support Desk Software
Improve your customer support, instantly! With WSS Help Desk, you can add powerful helpdesk, searchable knowledge base to your website in minutes. WSS HelpDesk innovative features will help you to drastically reduce in-bound customer support, save money and increase customer satisfaction at the same time. Features: Legendary support, Powerful search with NLS, Searchable attachments, LDAP, Unlimited entries and categories, Active response system, Workflow, Custom fields, WYSIWYG HTML editor, Related articles, Multiple users and groups with permissions, Article templates and snippets, Customizable themes, Statistics, Version history, Drafts and autosaving, Backups, Article recovery, SEO tools, Google gears support and Much more. WSS Help Desk Software has Web 2.0 interface, fanatically optimized for day to day tasks and is used by top organizations and universities world-wide. You'll Love it, your customers will Love it! Learn more and Try the online demo now!
(4 ratings)
Reviews1
PriceUSD 165.00
Views2618
Omnistar Live Chat Support Software
Omnistar Live is a live chat support software system that allows you to chat with site visitors, log support issues in a help desk and create a knowledgbase of information. Omnistar Live is also a dynamic call tracking software solution that can be used the manage support and sales issues reported in any help desk call center. The dynamic live chat component of Omnistar Live will not only allow your vistitors to request chats with you, but you will also be able to initiate chat sessions with anyone visiting your site. Through the chat windows you will also be able to push web pages to visitors, send visitors a customized survey form, transfer chats to other staff and save, print and email the entire chat transcript.
(33 ratings)
Reviews0
PriceUSD 149.00
Views11479
Omnistar Live Customer Support Help Desk
Omnistar live is a comprehensive web based php customer support solution that provides live chat, help desk ticket tracking, a customizable FAQ Knowledgebase and more. All of these integrated components help to provide a more effective customer support environment for your customers. Your customers will have the ability to easily submit helpdesk tickets through the user friendly interface or they may email inquires and have them automatically routed into the helpdesk. With our online chat software your support staff will also have the ability to chat directly with any customer or visitor to your web site via the live chat component. Through the private label online chat software component your staff will also be able to push web pages to visitors, save chat transcripts and get valuable information about site visitors such as last pages visited. The customer support software also includes a customizable troubleshooter tool that can contain step by step problem solving info.
(46 ratings)
Reviews1
PriceUSD 147.00
Views30926
LiveAgent - Help Desk Software & Live Chat
posted by5markinHelp Desk
LiveAgent is the only customer service software that integrates all communication channels neatly into one place. Integrated communication channels: - Email Help Desk - Ticketing, Rules, SLA - Live Chat - real time live chat, proactive chat invitations, live monitoring - Video Call - real time video call with your customers just like with Skype - Phone - connect your phone number, answer and store all phone calls directly from LiveAgent - Customer portal - Knowledge Base, Forum, FAQs, Features & Suggestions - Facebook & Twitter - answer facebook messages or tweets LiveAgent is currently used by 15,000 customers & in 47 languages worldwide.
(120 ratings)
Reviews48
PriceFree
Views24705
SitePanel
SitePanel is a fully-featured enterprise level support and information centre for businesses and their clients. The system is designed to be extremely user-friendly but at the same time affording experienced users a multitude of advanced options allowing them to fully leverage the power and range of features the system has to offer. SitePanel consolidates all of your support efforts into a single web based application.
(65 ratings)
Reviews2
PriceFree
Views4786
Help Center Live
Help Center Live is an extremely powerful Live Support application built in PHP with MySQL backend. Features include: Live Support, FAQ, Trouble Tickets, WinApp addon so that the application can be minimised to your windows system tray. Other features include: Unlimited Operators/Departments/Users, Unlimited Chat Sessions, Transfer Chat, Push web pages and MUCH more..
(186 ratings)
Reviews3
PriceFree
Views33455
Results 1-20 of 99