Customer Service

Create informative tracking order solution for both customers and Admin. After payment is complete, they can track directly order shipping status without login until the order arrives easily. As a result, you can enhance your customer's satisfaction and loyalty on your store significantly. Directly Track order information Without Login Easily track order summary in the front end Flexible position with widget support Mobile Friendly & Tablet Optimized Tracking available order link in main-menu/top link All the Magento Product Types Supported Display custom messages if order is not found Track magento 2 order status in the blink of an eye Reorder without login Multi-Language and RTL Support [New] Eeasily track: order info, invoice info, shipment info [New] Track order status, print order directly. [New] Export order to PDF [New] Generate order barcodes to check order status [New] Send order information to email [New] Show shipment tracking link and tracking code

Our magento 2 order tracking will take your customers directly to the tracking page without login, then they can track magento 2 order status with ease. As a result, you can reduce customer's concern that contribute to your store credibility and customers' trust. Track order information Without Login Easily track order summary in the front end Place anywhere with widget support Mobile & tablet Optimized Tracking order link available in main-menu/top link Support for all the Magento Product Types Display custom messages if order is not found Track magento 2 order status in the blink of an eye Reorder without login Multi-Language Support

Magento 2 RMA Extension is one-stop solution for a simplified and productive RMA procedure and customer satisfaction. A bundle of RMA tools are integrated to reduce time and effort on product return service. Attracting customers and keep them coming back. RMA is very important when it comes to purchasing decision. Online customers can’t feel your product in person, so offering return options is like building trust and wiping out their anxiety while buying products. With Fast and Intuitive Workflow Rules and Highly Controllable Return Merchandise Authorization System, RMA extension, undoubtedly, raise the satisfaction and loyalty of our store's customers.

Are you selling bulk and specialized product or B2B that you don't want to publicize prices? Do you need exceptionally convenient time-saver and a massive money-saver quote extension for Magento 2, right? With this extension, you can manage and create quote request on front-end or start quotation from backend. Negotiate price with your customer never easier. Your customer can send quotes with custom prices and custom product quantity that can be created quickly. LOF Magento 2 Quote Extension also comes with follow-up quote email, department assignment, attaching PDF proposals and much more Magento 2 Request for Quote extension brings your customers and you better interaction with each other via quotations. Our Magento 2 Quote to Order Extension supports all Magento product types

The extension helps you to alert customers about new stock status, new price changes. Also, customers are able to subscribe for out of stock product to get notifications when the product is in stock. On your site, the customer can opt-in to receive notifications as they want. Once, your visitors enter email, they will receive an automatic email to inform product status. As you can see, this Magento 2 out of Stock notification not only enhances customer experience but it also increase visitor loyalty on your store. Outstanding Features: Customer can subscribe notification for: Out of Stock Product, Sale Off Product, Change Price Product, New Product Notify By Email Automatically or Manually Customizable Email Template Subscribe specific products or group of products Display notification any page Choose to subscribe or unsubscribe with ease Show Advanced Report: Out of Stock Product Subscription Fast speed with Magento Block Caching

Utilize ticket system, bring a powerful and flexible solution for Store Support! With Magento 2 Help Desk Extension, it helps you to collect all request, inquiries, offline chat messages, email in one place. All messages will be assigned to the proper department without leaking information. Live Chat With Many Customer At Once Fast & Smart Workflow To Minimize Time Wasted Fully Responsive On Mobile, Tablet, Laptop & Desktop Offer Multiple Ways For Customer To Get Support Clear User-friendly Interface Create Unlimited Departments, Agents and Categories Able to Create & Reply to Ticket directly to Email Add File Attachment to the ticket Set Priority, Status and Category section for each ticket Quick Reply or Close a ticket Easy to Check ticket history Check Ticket Status In Second Satisfaction Star Rating For Effectiveness Quick Responses With Answer Shortcut Ticket auto-expiration & Auto-reminder

Magento 2 FAQ Extension help you to set up nice informative & SEO-friendly magento 2 FAQ page. Advanced magento 2 FAQ module also allows you to create a list of question on product detail page Optimized for Mobiles Amazing ajax live search based on content, keyword, tag View the answers to each question with expand/ collapse feature Place FAQs anywhere using FAQ blocks(most viewed, newest FAQ block, etc) Easy to change position of FAQs & categories Multiple beautiful layouts & styles Nice FAQ page: responsive, beautiful & customizable interface Live Editor: Change font size, text color, background color, border color. [New] Change question icon as your expectation [New] Multiple animations effects supported Show related questions and related products [New] Social Networks Integrated [New] Question Vote: Like or Dislike Improve SEO score Import & Export FAQ Easy to change position of FAQs & categories Fast speed with Magento Block Caching

Upload single & multiple images at once Drag & Drop To Change Image & Video position Quick edit image: Crop, Resize, Rotate, Flip Attractive Image Slider & 3D Slider Freely & Directly Edit: Image Alt Text, Title, Description Fastest and Best-performing Image Gallery Filter Category & Album Fully Responsive & Mobile Ready SEO Friendly & Optimized For Speed Ajax Load & Freely Scrolling Support multiple kins in slider album & widget Unlimited Video Gallery Create Photo Albums with Multilevel Structure Display Image Albums on Category Page, Product Page Freely Add & Edit Photo Descriptions Change Image Role & Show or Hide Option Display Image Album Widget with 16 Styles Place it anywhere with Gallery Image Widget Attach Image Gallery to Any Product Page [New] Insert Online Image & Instagram Images with link [New] File Manager

If you want to exchange Magento Image Gallery Basic into Pro, send us your order ID we will give you a discount code which values $89 Show Image in eye catching & light box 100% Responsive Magento Image Gallery Display Image Gallery with Multiple Layouts Support Video: Youtube, Vimeo Attach Image Gallery to Any Product Page Freely Add & Edit Photo Descriptions Link images to related product pages Create Unlimited Image Add/manage images into various gallery Place it anywhere with Gallery Image Widget Specify metadata for images and pictures Attach image gallery on a separate Photo Gallery Page [New] Lookbook Layout Attach image gallery on a separate Photo Gallery Page Display High-Quality Image in Touch Optimized & Attractive Slideshow Fast speed with Magento Block Caching

Impress your customers and enhance your store credibility by using our Magento 2 testimonials extension. Using this Magento testimonials module, you can monitor customer's review and testimonial easily on a daily basis. Thanks to this you can convert more sale for your store. Display Testimonials With 16 Beautiful Styles Star Rating & Social Network Integrated Fully Compatible with Rich Snippets Frontend Submission( Direct Form, Popup) Place In Any Position As You Want Easy To Upload Images, Avatar ReCaptcha System/ Google Captcha To Avoid Spam Support You To Add on Multiple Store Show Testimonials Widget By Owl Carousel [New] Widget: Filter testimonial by categories [New] Show Testimonials On Related Product [New] Amazing Styles Right To Left Language Support [New] Choose multiple categories for categories Show Relevant Schema For Rating On Google Search Engine Retina & Translation Ready Fast speed with Magento Block Caching

While making purchases customers have a lot of questions in their mind to ensure the product is perfectly fit their requirements. Generally, customers are willing to get instant answers to their questions. Magento 2 FAQ Extension by MageComp allows customers to find an instant answer to their questions from the list of frequently asked questions regarding the product. The extension helps to save tons of time for both store owner and customers and reduce repetitive inquiries from customers that turns customers into satisfied returning customers that directly reflects to store profits.

Knowing the demands of customer is vital for store revenue. The store owner must be aware of the products which are in stock or not as well as what products customers wish to buy. Magento 2 Out of Stock Notification extension by Meetanshi allows store owners to do so. The extension allows customers to subscribe to the products which are out of stock and notify them when the products are available again. The store owner can keep track of the subscriptions and analyze it to increase the availibality of the products and enhance user experience.

Sharing is Caring and that's the reason why one happy customer brings another one. in this digital era, nowadays people are getting more intended to use smartphones day by day. More than 1 billion people over 180 countries are using WhatsApp. so, it is great opportunity to let your customers share a product they loved with their friends and family. Magento Whatsapp Share Cart extension by Magecomp allows your customers to share whole product cart easily with their loved ones. it also supports Bitly API for shortening a link and UTM tracking to analyze the traffic comes through WhatsApp Share Cart.

Nowadays, WhatsApp stood first when it comes to content sharing with friends and family. So, it is an opportunity for business to get more traffic and grow existing revenue by allowing customers to share the product. MageComp has come up with Magento WhatsApp Share extension that allows your customers to easily share the product along with product details and price. The Extension will display WhatsApp share button on the product page as well as category page to encourage customers to share a product they loved.

Magento COD checker extension will let your customers check the availability of product delivery to their zip code easily from product view page. The extension comes with functionality to show expected delivery time along with the city name, admin can even restrict cash on delivery payment method from the backend for particular zip code. All you need to do is just upload CSV file along with correct information. Why choose MageComp’s Magento COD Checker: • Display Cash on delivery availability using Zip Codes. • Option to restrict COD for particular zip codes. • Option to show City name along with expected delivery time. • Admin can upload CSV file along with information they are willing to show. • Extension is easy to setup as well as 100% Open source module.

Nowadays, people are more tending to use smartphone to connect and receive updates easily. For business and e-commerce, Short messaging service(SMS) is a powerful way to connect with customers instead of email. MageComp has come up with Magento SMS Notification extension which helps store owners to easily notify their customers about their orders as well as store updates. Out of the box, Extension also compatible with SMScountry, MSG91 and other Gateways. Note : You can even come up with your preferred SMS provider and we will customize this extension to make it compatible for it.

Generally, charging the customer for specific payment provider indirectly makes product costly to buy for customers. Instead of that, if you separately charge a customer for payment fees, they can choose their convenient payment option. Magento 2 Payment Fee extension by MageComp allows store owners to charge payment provider fees transparently by adding it to order subtotal. Not only this, but it also helps store owners to motivate their customers to select their convenience option to prevent surcharge fees.

With the Magento 2 Wholesale Fast Order extension by the team MageAnts, allow your customers to place quick bulk orders on your website and boost their shopping experience.

With the Magento 2 extra fee extension by MageAnts, appropriately add fee to product order, cash on delivery fee, payment, adjustment, handling fee, etc. for flawless management.

Magento 2 Social login extension integrates an ajax login popup to your website which provides a multi-login feature to customers for registering using their Facebook, Instagram, Google, etc.