Customer Service

Mageants Introduce store locator extension for Magento 2. It helps to show your offline store at the exact location on google map. It also allows displaying specific products with detail. Download it with our 90 days FREE support.

Let your customers pay the product price into their local currency instead default standard store currency using Magento 2 GeoIP Currency Switcher Extension it will automatically identify a user's IP location and changes the default store currency to their available geographical store currency. Why choose MageComp’s Magento 2 GEO IP Currency Switcher: • You can enable or disable extension from backend. • The extension will Automatically identify and changes store currency based on IP address location.

Generally, people have a question regarding the product before the purchase or they are looking for support related to the product after purchase. At that time, they are always willing to have an immediate response from store owners. In this digital century, people are more tend to use smartphones to connect with the world and WhatsApp is one of the widely used social media messaging apps. To take advantage of this opportunity and easily connect with customers, MageComp has come up with Magento 2 WhatsApp Contact extension that easily lets your customers connect with you. It also comes with the functionality to customize contact button as per need.

Provide more flexibility to your customers by providing Store pickup facility as their convenience shipping option. MageComp has Come up with Magento Store Pickup extension that provides best shipping options for Local customers, Once the product is ready to deliver they can pick the product from their preferred store/shop at convenience. Why choose MageComp’s Magento Store Pickup extension: • Option to Enable or Disable extension from backend. • Admin can choose country for proving store pickup as shipping method. • Option to set Up to 15 different stores for easy pickup. • Customers can select their nearby store pickup for easy pickup shipping.

Delivering good customer experience is important just Selling products. The customer is always willing to buy a product from those who provide good product services along with flexible refund policy. Allowing refund request from your customers is necessary to deliver better services and customer satisfaction. To make it easier for you, MageComp has come up with Magento Refund Request extension that lets your customers easily make a refund request from their account section for the product they have purchased. The extension also helps store owner to easily manage all refund requests from the backend.

Generally, Normal sign up form requires a lot of information from users which takes a lot of time and efforts to fill. To save time of customers and make it easier for them, MageComp has come up with Magento Social Login extension that let your customers quickly sign up using their social media accounts. Extension supports up to five different social medias like Facebook, Twitter, Google, LinkedIn, and Yahoo and it is really helpful to your customer to quickly signup and checkout products they want. Why choose MageComp’s Magento Social Login: • User can enable or disable extension from store backend. • Supports up to 5 different social medias like Facebook, Twitter, Google, LinkedIn, and Yahoo. • User account is automatically created. • Admin can enable this extension for both sign up and sign in. • Automatically fetches user data and store it into database. • Admin can access customer data at any time from backend.

: Sometimes there is a situation when customer want product delivery on a specific day or occasion, it may be a birthday, anniversary or any special day for them. To make it more convenient for them, MageComp has come up with Magento Delivery Date extension that easily let your customers pick their convenient date and time for receiving product delivery. You can even set specific days of interval between order date and delivery date. So, what are you waiting for? turn your customers into returning customers. Why choose MageComp’s Magento Delivery Date: • Option to Enable extension from backend. • Admin can specify days of internal between order and delivery. • Option to set holiday calendar. • Customer can specify delivery date and time along with custom message if they need. • Option to disable next day delivery. • Support multistore environment without affecting core files. • Admin can also disable delivery for specific group of customers.

To keep in mind the Importance of this feature we at Shreeji Infosys developed this Hide Product By Customer/Customer Group extension for Magento 2 which allows you to hide the product based on customer. This extension also allows you to hide the product based on customer group. Once you Installed the hide product by customer/customer group extension you can choose the customer group selection in every product edit section as well as you can also perform the mass action for multiple product at time to save time. And In order to hide the particular product from a customer you can find a product selection list in customer view.

Customer Discount Magento 2 extension gives store owners a special likelihood to specify the discount of your products on the customer base. It means that store owner can specify the discount on only selected customer(s) with selected product(s). So store owner can easily sell the product with a special price to only loyal customers.Customer Discount extension allows you to specify the discount type in either fixed manner or in percentage. Moreover, this extension also sets the special price while creating an order from Magento backend. By using this extension store owner can easily reward to most loyal customers and make them feel valued. This extension is also helps to promote products to only selected customers from the long list.

To keep in mind this Importance of this feature we at Shreeji Infosys developed this Magento 2 extension which extends the default customer registration process without affecting the default registration and provides a feature to store owner approve/disapprove every customer who register to the store. It also restricts customers from logging into website without prior approval from the store owner. This handy extension comes with all email notifications (i.e. approve, reject) to customers as well as a store owner.

Overview: Magento 2 Store Restriction Pro provides you the complete functionality for restricting your store in many ways (disabling registration, restricting access to only logged-in customer of certain groups while allowing guest access to certain pages)

A single beep in the smart phones is enough to grab the attention of people at any time anywhere. This benefit of SMS has taken crucial place in Ecommerce as well. Store owners are digging deeper to make each service mobile friendly to provide better user experience. MageComp has come up with Magento 2 SMS Notification extension to notify customers for each order activity after their order placement to product delivery. This makes it so easy to reach customers in a personalized way and acknowledge them through SMS. Simply choose a preferable SMS gateway, get it integrated with our extension, install extension in you Magento and start notifying customers 24*7.

Track order extension allows magento 2 store customers to track the status of orders & shipments accurately with order number and email address without signing in.

This product helps merchants display gift and promotional items exclusively for customers who cart total crosses a certain pre-defined amount. It helps retain loyal and high value customers.

Do you know what your customers think about your store? Now you can get your customers feedback through Magento Customer Feedback Pro and understand their taste and needs. This will also help you formulate a better marketing and business strategy for gaining better yields.

Proper refund management leads to a better user experience and thus customer retention. It doesn’t directly affect store profit but if not properly manage, can lead to a bad impression and can also reduce your sales. Accepting refund requests with positive attitude and provide it an equal importance is what each store owner required. According to a survey, people are more likely to buy if the refund process is flexible and easy. MageComp has come up with Magento 2 Refund Request extension to provide customers with an easy way to request for refund rather contacting the support team. They can simply click a “Refund Request” button to request returns right from their “My Account” section.

The Store Locator extension by MageHit provides customers 2 choices to search store they want through existing products on your store and the location. Client can get directions to the store by car, bicycle or public transportation; client also can see street view and try to control the direction. After finding store, customers can contact to store through an ajax contact form. "Find My Location" option can automatically identify the visitor's location and further suggest the stores that are located within certain radius.

The FAQ Manager Magento 2 extension helps user to ask question to get answer from admin. It will allow admin to add questions and answers and list them on frontside under particular category.

With Follow Up Email extension by MageHit: Generate road for your customers to restore their cart with just one click on the link sent by Follow Up Email. Greet your customers on their birthdays, offer coupon codes, ask your client's on the product bought. Motivate customer for further purchases with coupon codes. Create email if the time pending order too long.

The Magento 2 Advanced Wishlist Extension is a powerful module that allows customers to create varied lists of desired products to purchase in the future. Especially, for stores providing items that are regularly purchased such as groceries, vitamins, office supplies, this extension would be indispensable for their buyers. - Easily save products for later purchases - Create multiple product groups in wishlist - Freely set name and take notes for each group - Receive reminder email of Wishlist from the store - Share Wishlist to social networks or through email - Manage Wishlist items conveniently (delete, move, add to cart,...)