Wordpress Customer Support Plugins

The Agile Store locator is a wordpress plugin that is using Google Maps API V3 to render Stores List with markers, having so many advanced options and features makes it the most advance Wordpres Store Locator Plugin.

Free stand-alone plugin that helps site admin support potential clients and resolve issues quickly. Users and support staff can interact in real time to report, diagnose and resolve issues.

Live2Support (http://www.live2support.com) is a live chat solution for real-time customer support and sales. Founded in 2003, Live2Support is a feature-rich live chat software used by thousands of companies to engage with customers everyday. Businesses can add chat to their websites in minutes to offer 24/7 live support. They can also monitor customers in real-time and initiate proactive chats to generate new leads and improve sales. Live2Support helps companies offer 24/7 live support with instant chat set-up and mobile support. Business owners can quickly add live chat to their websites by embedding a simple line of code on any webpage. Managing communication with customers is also easy as support agents can continue conversations on any device or platform using Live2Support apps for desktop, tablet and smartphones that support Windows, Mac, iPhones, Android, Blackberry and more.

It’s time to offer your WordPress customers the benefit of SugarCRM and WordPress integration by offering a dedicated SugarCRM Customer Portal that they can access from their WP interface. This is what your WordPress customers would be looking for. Better and automated systems making their business function smoother and faster.

WP Ticket Enterprise is a WordPress Plugin which enables helpdesk staff to get a 360-degree view of every service request, allowing the agent to quickly and easily determine the correct solution consistently and effectively. WP Ticket Enterprise can be reproduced and fully customized from their corresponding design which is available at: https://emdplugins.com/designs/wp-ticket-enterprise-wordpress-plugin-design/ * Define, categorize, and analyze service request tickets. * Advanced collaboration for faster ticket resolutions. * Assign responsibility and monitor resolution progress. * Monitor service performance and control service costs. * Role based content access for customers, managers, and agents. * Deliver insight with built-in or custom request analytics reports. * Create custom email notifications to keep customers and employees updated. * Ability to create tickets through emails * System-wide and agent specific dashboards in the front/backend

WP Ticket Professional is a WordPress Plugin which enables customer support staff to receive, process, and respond to service requests consistently and effectively. WP Ticket Professional allows to: * Define, categorize, tag tickets for efficient problem resolution. * Assign responsibility and monitor resolution progress. * Monitor service performance and control service costs. * Role based content access for customers, managers, and staff. * Deliver insight with built-in or custom detailed reports. * Create custom email notifications to keep customers and employees updated.

UberChat allows you to instantly communicate with your website’s visitors. The beautifully modern and easy-to-use interface is very intuitive and allows your visitors to contact you whenever they need to – ultimately generating better leads for your business. UberChat also comes with the unique feature of having a Windows-based client included out-of-the-box – giving you a beautiful, native interface to actively engage your website’s visitors through operator-initiated chats. Not using Windows? No problem: of course, UberChat also has a fully-featured web-interface that you can use from within your WordPress admin. The interface provides you with all of UberChat’s functions.

The ClientEngage Visitor Chat for WordPress is a fully-featured real-time chat for your WordPress websites. A clear and simple web-based administration allows you to conveniently chat with your visitors. And best of all: Visitor Chat for WordPress comes with a Windows-based client out-of-the-box. Without having to visit the Visitor Chat’s admin-interface you will be notified from your Windows tray and can start chatting straight away!

WP Leads Builder for CRM enables to capture more potential Leads/Contacts from your WordPress website to Vtiger CRM, Zoho CRM, Freshsales, Salesforce, SugarCRM, SuiteCRM and Zoho CRM Plus. You can bring in Leads from embedded webforms, WordPress Users and Customer info in WooCommerce checkout. The enhanced feature helps you to capture the Lead information who abandons your cart. With more details you can follow up to convert them as your valuable customers. The Product has both FREE and PRO version.

Wordpress VTiger Webforms Generator (WP Tiger Pro) Pro plugin is most advanced one time easy to configure plugin even for novice users and beginners. With so many advanced features you can pull the fields from VTiger Lead and contacts module using Fetch Field Button. Widget form is useful to show your forms in any of your widget area like site wide side bar. The pro version uses the safest VTiger web service API to connect and communicate with Wordpress. Now in version 3.0.0 you can create unlimited forms for both lead and contact capture with individual short codes. With a new short code manager you can manage these short codes to edit, add, exclude, reformat, fetch and update the form with newly created VTiger fields, position, label etc. Create and use different types of forms now even in between any promotional contents. Now it is easy than before and triple your chance of your visitors to feed their info as leads.

Support Tickets is a WordPress plugin which allows you to create and manage a simple support ticket system or helpdesk system on your WordPress. If you are offering a support service and are looking for a simple tool to help you with that, Support Tickets is an excellent choice.

This plugin adds to WordPress the features of a complete ticket system. This allows users to submit tickets to report problems or get support on whatever you want. Users can set the status, priority, product and type of each ticket.

The WordPress Help Desk Plugin is a full featured premium WordPress plugin that allows WordPress blog and site owners to offer a help desk to their customers. The WordPress Help Desk Plugin is the perfect solution to offer a feature packed help desk to your customers.