FAQ & Knowledgebase

* Bootstrap framework both for backend and frontend visual stuff. * Uses MSSQL * Easy to use HTML Editor (CKEditor) * Scheduled publishing ( Specify article publication date and expiry date ) * Save articles as draft * Keep track of article views and likes * Sharing of articles via ShareThis * Search via Lucene Library * Suggest matching articles via autocomplete during search * Tags for articles * Tag cloud on landing page * Attaching files to articles via uploadify * Once logged in, add new articles and change existing ones while browsing site. * Let visitors comment articles via Disqus * SEO friendly article pages * Admin interface using Admin LTE * Nested categories and multi level menu via SmartMenus * User roles ( Admin/Manager/Editor ) * Built with ASP.NET MVC.

Our Q&A Software provides a completely customized questions and answers system for your website. The product is ideal for any businesses and organizations, allowing your users to easily and quickly find answers to their questions on a company�s website. The unique benefit of our software is that seamlessly integrated into existing website; let you to provide a new valuable service quickly. This tool will be successfully used to drive new traffic effectively to your website!

HelpConnection.NET will help your company offer superior customer support. If clients don't find their answers in your knowledge base, they can submit tickets via online forms or incoming email (or your agents can enter the info for them if they call in). The issue will be logged in the system, and the appropriate agents will be notified by email (and on their online home page). Help desk tickets can be captured from emails, online forms or twitter tweets! Reply via email, online form or twitter too. Other Features: Customizable fields, advanced search functions, nested categories, no limit to number of clients / issues, canned answers (drafts), custom agent security levels, assets manager, tasks/scheduling, etc. Agents and customers can be allowed to upload files, and emails can be converted to tickets. Be sure to customize the emails for your own flavor, change some of the many available settings, and add your own site headers and footers. APIs included.

KBMentor is a script which lets you set up a knowledgebase system on your site. Unlimited number of categories, subcategories and articles gives your site the structure you want. Furtheron, you have full control over the layout, as the system supports templates. Works with Microsoft SQL Server, Access and MySQL. Themes and multiple languages support. Great admin interface with WYSIWYG editor. Articles can be rated/commented on and contain links/attachments/related articles. In latest version the browing tree can contain icons (can be different for open/close state), tree can now also contain articles. Perfect for building a documentation site. Print an article - or ALL articles in a certain category (perfect for manuals!).

Absolute FAQ Manager is a feature packed FAQ and Knowledge Base Management software for delivering automated customer support directly from your web site 24 hours a day / 7 days a week. It supports unlimited users, topics and knowledge base articles. Natural language searches and question boxes. Content Syndication through RSS, Inline Help Panel (your users don't have to leave your site to get get support) and reports and much more. It has been developed using 100% ASP.NET code and SQL Server stored procedures. Put your customer support on auto-pilot and deliver answers to your customers when they need them!

The market leading ASP.NET & SQL Server knowledge base solution designed to elimiate repeat email & telephone support related enquiries reducing overall support costs. Create & maintain rich-text articles using the built-in WYSIWYG editor, Secure content with user-roles and personalise the information displayed to groups of users. Associate downloadable attachments to articles, Articles can link to other related articles or external sites, Powerful full-text search capabilities, Rate articles and add suggestions or comments, Easily print or email articles, create articles with built-in article templates, Manage every aspect of your knowledge base from the comprehensive secure administration area. VB.NET & SQL Server using 100% stored procedures.