Customer Support

User-friendly interface offers a smooth navigation of the digital restaurant menu and ordering blazing fast. It will improve the customer service, efficiency and increase your revenue generation capability of the business. You can download iMenu today directly from Google Play Store or Apple App Store. Features: POS Integration Order/Item Remarks Offline Mode Guest Feedback System Waiter/Guest Mode For more information: http://ezeeifeedback.com/

eZee iFeedback provides complete freedom on how and when to collect feedback from clients. Powered with robust features, eZee iFeedback will give hotels and restaurants complete freedom when engaging customers. Customer feedback is of the vital importance for a business to be successful and they are the heart of every successful business. In the hospitality industry without satisfied and happy customers, it would be impossible for hotels and restaurants to be successful and constantly grow. eZee iFeedback will adapt naturally with hotel and restaurant operations, enhance overall customer service, and provide a strong community for future success. Features: Customizable Surveys Multilingual Feedback Reports & Analytics Instant Alert via Email & SMS Social Media Integration

CRMExplorer helps the SugarCRM user to get more transparency on all CRM objects and their interconnections: what we call structural visualization and network analysis. Using our innovative visualization methods such as DependencyGraph, TreeMap or ListView, you can browse and explore your SugarCRM data in a completely new way. Easy to use, flexible and highly interactive.

Kirzenchat's LiveHelp is an out-of-the-box solution for anyone looking to add live customer support quickly and easily to their websites. Our software's have been tested with thousands of real, live users (not simulated robots) and is capable to enterprise websites as well. The licensing options give flexibility to anyone. The fully featured software includes fmultiple useful options to serve and aid your visiors and all options include free lifetime upgrades.

IMsupporting, Talk to your website visitors instantly in realtime. Recieve notifications via SMS of new chat/support requests. When someone visits your website and you or your support team are online they are presented with a button where they can talk to you LIVE in realtime. You can ban abusive users and keep track of who has been responded to, Push users to other pages on your site to assist them plus much more. With the simple and fast features its not overly complicated like some other sites enabling you to do whats needed. Help users, retain users, even increase your chance of sale by answering questions directly.

Value for Money - "APS Live Chat" costs less than many customer support softwares available but it does not mean that it is inferior and less reliable than any other software. Within a few weeks you will realize that it is money well spent. It can boost your on-line sales by 20-50%. Performance - "APS Live Chat" is developed using the latest cutting edge technologies. It has a very strong architecture and it has performed very well over the past couple of years. We constantly add new features and we always try to give you the best product and service. We do not charge any money for the future upgrades. It is fully customizable and you can change the screens to have the same look as your website has. It is being used by many businesses worldwide. 15 Days free trial - You can try "APS Live Chat" free for 15 days. No credit card is required at the time of Sign Up. No set up fees.

Sent by the client system WHMCS Support tickets do you have set the time interval of control over the audio and visual alerts will inform you. And control are the answers to the incoming ticket software interface on your desktop allows you to do completely.

It enables to organize tracking of client requests and create the scheme of help desk management using ITIL. Streamline your customer service process! With IBN Help Desk you reduce time for company issues coordination. Its rule-based aggregation feature allows support staff or various departments within your company to track issues in a single location. Please visit our website for more details....

Omnistar live is a comprehensive web based php customer support solution that provides live chat, help desk ticket tracking, a customizable FAQ Knowledgebase and more. All of these integrated components help to provide a more effective customer support environment for your customers. Your customers will have the ability to easily submit helpdesk tickets through the user friendly interface or they may email inquires and have them automatically routed into the helpdesk. With our online chat software your support staff will also have the ability to chat directly with any customer or visitor to your web site via the live chat component. Through the private label online chat software component your staff will also be able to push web pages to visitors, save chat transcripts and get valuable information about site visitors such as last pages visited. The customer support software also includes a customizable troubleshooter tool that can contain step by step problem solving info.

Video Convert tool is the best video & audio format converter software, & can convert video & audio files efficiently with best quality. Software can convert video files between most of the formats such as converting AVI to MPEG, WMV to AVI, WMV to MPEG, MKV to MP4, MKV to AVI, etc. And also extract audio tracks from video file. It allows you to convert numerous video formats including AVI, FLV, MPEG, WMV, MOV, ASF, QuickTime, MP4, 3GP, 3G2 etc.

Instant Housecall is an easy remote access program that lets you offer remote support through firewalls. You can transfer files, view and control computers with ease. To start a session, ask your client to run Instant Housecall then click "Start Session". You'll be instantly connected, and you can provide remote assistance without any configuration to firewalls or NAT routers.

Support Now! is an online support system designed specifically for businesses to interact live with their website customers, resulting in an improved service and ultimately increased sales. >> Increase Your Online Sales * Increase sales by 50% or more * Convert visitors into customers * Reduce site/cart abandonment >> Improve Customer Support * Instantly support website visitors * Reduce waiting times * Reduce support costs Try Support Now! FREE for 15 days!

With RealTimeQuery your visitors can contact you while visiting your website. The program acts as a server on your PC not depending on external servers. RealTimeQuery tracks your visitors and shows their country, IP, the webpage the visitor is seeing, the operating system, the web browser, and the webpage from where the visitor accessed your site. The program presents a worldmap where you can see the number of visitors from each country. You can even view the worldmap in 3D. RealTimeQuery supports multiple operators, the calls can be redirected between operators. Operators can invite to others to the same chat or chat privately. The program runs on the background, accessible from the system tray, alerting with sound and a popup window when a visitor calls you. The implementation process in your website is easy, just few HTML code lines.

Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automatic creation of tickets from incoming email, live chat, remote desktop, asset management, Active Directory/LDAP integration, automated assignments and notifications, automated email alerts, user customizable interface, task scheduling, billing, outlook integration, extensive workflow rules, knowledge base, advanced administration console and much more at an incredible price.

Close Support is a suite of applications that operate together to allow your organization to manage its technical support operation. Working with Close Support will make your help desk become more effective and in better control. This table provides a brief introduction to the Close Support applications and exactly what is included with each of the purchase options. Click on any link to get further information.

Add your own services and prices.You can add your merchant account for billing profile Authorize.net and paypal automated billing system. you can mail out invoice paid confirmation. You can have your clients upload files to your appliance for safe and convenient retrieval from anywhere is the world. No more file diving! private message to your client and the client can send private messages to you. you will store your clients credit card numbers in an encrypted folder where they can be stored for billing monthly, Quarterly, Every 6 Months, Yearly. Whatever you set up in your clients profile. Assign client as many services as they have with you. Access your client from anywhere with this web based web site software. All the components yo need to organize your business on line. Access all your clients and all there info on one panel. On your web site.

chatFUSE is a live web-based chat software using php/MySQL and can be configured with any spoken language. With chatFUSE you can chat one on one with any visitor on your website or they can initate a chat with you. An easy to use interface allows you to manage multiple chats at one-time. chatFUSE also integrates with digiSHOP Shopping Cart Software to allow to see which customers are in the process of shopping/ordering on your site and you can view the shopper's shopping cart contents at any time. The administrator can restrict IP addresses, manage departments, operator ratings, detail reports and more.

StaffOnline offers you the possibility to interact with Web surfers online. With StaffOnline , agents that are online are reachable in audio video and chat with a simple click. They will be able to offer much more interactive and assertive services, making your business more accessible and your website more human.

Website HitchHiker is an easy to use Javascript browser that attaches itself to your webpages. Visitors to your site can EASILY bookmark, print pages, search, and more. In addition, you can move the HitchHiker to anywhere on your page. Users can close the Website HitchHiker and easily bring it back by double clicking anywhere on your page. The script is easy to install. All you have to do is copy the code into body of your page and upload 2 images. It's something that is different and will get your website remembered.