Before only factes: 1."It is a nightmare to configure and setup" - only one simple web-based form on your favorite language. No any specific knowledges or text editors, all possible settings are determined automatically, one and same html-code for all pages. We especially recommend to test it before with our free edition. 2."cannot handle dynamic webpages" - one and same dynamic html-code allows to track any dynamic site (PHP, Perl, ASP etc.). 3."manually add every single page" - automatical adding is used as for static so for dynamic web sites. Also we have additional feature for "content tracking". 4."bad style of english language" - not problem for our clients which help us to translate product to French, German, Italian, Japanese etc. 5."customer service is poor" - we provide technical support for all our products, including free editions, so each may check it before. Then we shall not make comments on all other imaginations of the person, which has asked about refund in same time he completed downloading of software.