WP Ticket Enterprise
WP Ticket Enterprise is a WordPress Plugin which enables helpdesk staff to get a 360-degree view of every service request, allowing the agent to quickly and easily determine the correct solution consistently and effectively. WP Ticket Enterprise can be reproduced and fully customized from their corresponding design which is available at: https://emdplugins.com/designs/wp-ticket-enterprise-wordpress-plugin-design/ * Define, categorize, and analyze service request tickets. * Advanced collaboration for faster ticket resolutions. * Assign responsibility and monitor resolution progress. * Monitor service performance and control service costs. * Role based content access for customers, managers, and agents. * Deliver insight with built-in or custom request analytics reports. * Create custom email notifications to keep customers and employees updated. * Ability to create tickets through emails * System-wide and agent specific dashboards in the front/backend
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Help/Fix on AWS WAP Service(EKS) (1 Hour)
One hour of help or fixes for issues related to your AWS EKS workloads.
Automating AWS Server Backups and configuring AWS Backup Cycles and AWS Backup rules
Set up automated backups for AWS servers using AWS Backup and clear backup cycles.
Overall cost optimisation by monitoring AWS Cost Explorer
Analyse AWS costs using Cost Explorer and suggest practical ways to reduce monthly bills.
Help/Fix on AWS Auto Scaling (1 Hour)
One hour of help to troubleshoot or fine tune AWS Auto Scaling behaviour.
