WP Ticket Enterprise
WP Ticket Enterprise is a WordPress Plugin which enables helpdesk staff to get a 360-degree view of every service request, allowing the agent to quickly and easily determine the correct solution consistently and effectively. WP Ticket Enterprise can be reproduced and fully customized from their corresponding design which is available at: https://emdplugins.com/designs/wp-ticket-enterprise-wordpress-plugin-design/ * Define, categorize, and analyze service request tickets. * Advanced collaboration for faster ticket resolutions. * Assign responsibility and monitor resolution progress. * Monitor service performance and control service costs. * Role based content access for customers, managers, and agents. * Deliver insight with built-in or custom request analytics reports. * Create custom email notifications to keep customers and employees updated. * Ability to create tickets through emails * System-wide and agent specific dashboards in the front/backend
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Help/Fix on AWS Lambda Service (1 Hour)
One hour of help or fixes for AWS Lambda functions and related services.
AWS Aurora DB configurations
Set up or tune Amazon Aurora for high performance and high availability workloads.
Monitoring Spot Instance Prices and Migrating Instances to Optimal Types/Regions
Automatically monitoring AWS Spot instance prices and moving servers to better instance types or regions for maximum sav
1 Hour AWS Consulting Services/Support
One hour of flexible AWS consulting or support for architecture, design, or issues.

