WP Ticket Enterprise
WP Ticket Enterprise is a WordPress Plugin which enables helpdesk staff to get a 360-degree view of every service request, allowing the agent to quickly and easily determine the correct solution consistently and effectively. WP Ticket Enterprise can be reproduced and fully customized from their corresponding design which is available at: https://emdplugins.com/designs/wp-ticket-enterprise-wordpress-plugin-design/ * Define, categorize, and analyze service request tickets. * Advanced collaboration for faster ticket resolutions. * Assign responsibility and monitor resolution progress. * Monitor service performance and control service costs. * Role based content access for customers, managers, and agents. * Deliver insight with built-in or custom request analytics reports. * Create custom email notifications to keep customers and employees updated. * Ability to create tickets through emails * System-wide and agent specific dashboards in the front/backend
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Overall cost optimisation by monitoring AWS Cost Explorer
Analyse AWS costs using Cost Explorer and suggest practical ways to reduce monthly bills.
Help/Fix on AWS VPC General/Advanced Services (1 Hour)
One hour of help or fixes for AWS VPC networking issues or advanced configurations.
Help/Fix on configuring AWS SES for very low cost SMTP Email Sending (1 Hour)
One hour of help to configure AWS SES for low cost, reliable SMTP email sending.
Cloudflare Ongoing Management & Monitoring (Monthly)
Monthly Cloudflare management including policy changes, monitoring, tuning and issue response.
