yalst LiveSupportTool
Publisher
A customer live support chat tool with visitor monitoring/tracking and e-marketing capabilities
Product Details
Yalst ("yet another live support tool") is a powerful chatting tool that integrates easily with any Web site. The highlights are visitor and operator initiated chats, audio/video chats, visitor monitoring and tracking with alarm functionality, form monitoring, file transfers in both directions during chats, plugin-free co-browsing, desktop app, marketing tools (push banners, URLs, messages, and customized surveys), web measurement (with many interactive charts), ad-tracking of campaigns, conversion tracking, departments, a FAQ database, a customized contact form (if chat is offline), chat between operators, and an application programming interface for deep Web site integration.
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User Reviews
Please rate the listing and tell the world know what do you think about the listing.
Cool Live Support Product with many Features
Reviewed byAnonymousonMon, 19th May 2008
I was looking for a live support and tried several ones. The best thing is, that it works completely in the browser, so no extra software to install on my computer. On the server of course you have to install something, if you like to host the software yourself, but that was straight forward using the installer and the web based setup. There are many features in yalst from the live view of the visitors, chats, statistics to CoBrowsing but it is easy to get started. I recommend this product.
